We're seeking a dynamic and engaging Online Community Manager to join our team. You'll be responsible for building, growing, and managing our online community across various platforms. The ideal candidate will be passionate about fostering meaningful connections, facilitating engaging discussions, and driving community growth.

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🌟 Join the Romanian United Foundation as a Online Community Manager! 🌟

Who We Are: Romanian United Foundation (RUF) is a nonprofit organization dedicated to supporting Romanian communities around the world through charitable giving, volunteerism, and strategic partnerships. Our mission is to create a sustainable impact by empowering individuals and organizations to make a difference.

Your Role: As our Online Community Manager, you'll be responsible for building, growing, and managing our online community across various platforms.

Position Type: Part-time, Flexible, Remote

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Key Responsibilities:
  • Community Engagement:
    • Develop and implement strategies to grow and engage the online community.
    • Actively engage with community members through comments, messages, and posts across social media, forums, and other online platforms.
    • Foster a positive, supportive, and inclusive community environment.
  • Content Development:
    • Create and curate engaging content tailored to the community’s interests and needs.
    • Work with the content creation team to ensure consistent messaging and visual identity across all platforms.
    • Organize and host online events, webinars, and live chats to engage the community.
  • Community Support:
    • Serve as the primary point of contact for community members, addressing inquiries, concerns, and feedback in a timely and professional manner.
    • Monitor and moderate user-generated content to ensure it aligns with community guidelines and values.
    • Develop and maintain community guidelines and best practices.
  • Growth and Analytics:
    • Implement strategies to increase community membership and participation.
    • Track and analyze community metrics to measure engagement, growth, and overall health.
    • Use insights and feedback to continuously improve community management strategies.
  • Collaboration:
    • Collaborate with other departments, including marketing, content creation, and program management, to align community efforts with overall organizational goals.
    • Work with external partners and influencers to expand the community’s reach and impact.
Qualifications:
  • Education and Experience:
    • Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
    • Proven experience as an Online Community Manager or in a similar role, preferably within the nonprofit sector.
  • Technical Skills:
    • Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
    • Experience with community management tools and software.
    • Strong understanding of online community building and engagement strategies.
    • Familiarity with content management systems (CMS) and customer relationship management (CRM) tools.
  • Other Skills:
    • Excellent written and verbal communication skills.
    • Strong interpersonal skills and the ability to build relationships with community members.
    • Creative thinker with the ability to generate engaging content ideas.
    • Strong organizational skills and the ability to manage multiple tasks simultaneously.
    • Collaborative team player with a proactive attitude and a passion for community building.