Funds Sources: Ukrainian Peace Campaign
Project Name: Solidarity Call Center
Recipient Organization: Geeks for Democracy
Starting Date: March 2022
Project Status: In Development
Total Project Budget: $20,000
Financed Amount: $8,000
From the earliest days of the war, we focused on supporting the people forced to flee from Ukraine. In addition to the punctual help provided at the border points and the NorthRailwayStation, we reactivated the call-center project, inspired by the one we developed during the Covid-19pandemic but adapted to current needs.
Since March 10, the Call Center has received over 2000 Ukrainian, Russian, Romanian, and English calls. With dedicated mixed language teams, we directly solved the requests that came to us or forwarded the a solution to the authorities. The problems faced by those forced to leave the path of war are varied, such as transport/accommodation/public and private medical services/legislation and procedures for obtaining documents, employment or entering the education system, etc.
- We segregate data to help authorities properly assess the situation on the ground.
- We mediate and resolve medium and long-term problems for people displaced because of the war in Ukraine to scale the efforts of the authorities and associations involved.
- We partner with the authorities to maximize resources so that the support process is coherent and traceable.
Geeks For Democracy (G4D) is a non-profit/non-governmental organization that operates on "volunteerism as service." G4D projects facilitate contribution-type volunteering through expertise and professionals and mobilize human resources in one-off actions with a flexible volunteer schedule. G4D projects are characterized by a SMART intervention and the stimulation of civic/social/educational volunteering through transparency, an enthusiastic approach, in a team spirit so that people feel part of a common approach, of common principles and values in which their efforts are rewarded (through credit, interactions, meaning).